by Dimitra Moraiti | May 10, 2024 | Blog Posts
The Last Mile of the Guest Journey How online reviews turned into today’s word-of-mouth. Online reviews have evolved from mere customer feedback to a powerful tool that significantly shapes the reputation and success of hospitality businesses. words by...
by Artemis Roussou | Apr 5, 2024 | Blog Posts
Luxury Lost: Why Your Hotel Needs to Drop the L-Word The evolution of the hospitality industry calls for a critical examination of the language we use to communicate the essence of the experiences we offer. In an era marked by rapid transformation across all...
by Dimitra Moraiti | Mar 8, 2024 | Blog Posts
Voyages of Tomorrow From seeking out destination dupes to embracing sustainable tourism practices, the upcoming years promise to enrich travel experiences. The landscape of global travel is undergoing a dynamic transformation, with emerging trends that...
by Dimitra Moraiti | Mar 1, 2024 | Blog Posts
Greek Hotel Chains Making Waves Greece’s tourism sector demonstrated remarkable resilience and growth in 2023, solidifying the country as a key player in the global tourism arena. Greece’s tourism sector demonstrated remarkable resilience and...
by Dimitra Moraiti | Feb 16, 2024 | Blog Posts
Hilton & SLH A strategic partnership to redefine luxury travel How will the Hilton and SLH collaboration reshape luxury travel? Strategic partnerships are increasingly becoming vital in the tourism industry, with industry leaders such as Hilton making...
by Dimitra Moraiti | Feb 9, 2024 | Blog Posts
Navigating the Journey The 6 Essential Touchpoints of a Hotel Guest’s Experience Proactive marketing actions in hospitality play a crucial role throughout every interaction and step of the guest journey, setting the stage for a seamless and personalized...
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