Privacy Policy

Data Privacy Policy

This data privacy policy (hereinafter referred as “policy”) clarifies the type, scope and purpose of the processing of personal data within our website, www.hotelartisans.com, functions and contents connected with it (hereinafter referred to as “website”).

The privacy policy applies regardless of the domains, systems, platforms and devices used to run the website.

CONTROLLER

For the processing of your personal data controller is the company TRAVELWORKS S.A (hereinafter referred as “controller” or “company”), based in Athens, (5 Amfitheas Avenue), which owns the website.

DEFINITIONS

The terms used refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR):

“personal data” means any information, such as name, address, email, phone number etc, relating to an identified or identifiable natural person (‘data subject’), visitor / user of the website.

“processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Processing includes any operation performed by the controller on personal data of the visitors / users of the website.

INFORMATION WE COLLECT

We collect your information either directly from you or automatically through our website.

We encourage you to provide only information that is necessary for the use of our website, in order to help you protect yourself and your information.

We collect information under the following circumstances:

When you contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we collect your name, your email address, your message, etc. We use those data only to answer the queries we receive.

Usage data — when you visit our site, we store the website address you visited us from, the pages of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in and web browser type) you used during your visit.

We process only the necessary data in order to provide you with the content you registered for.

If you send an email or provide an email address for any reason, we reserve the right to retain that email address to use to send future notifications in accordance with this Privacy Policy.

USE OF YOUR INFORMATION

We may use information that we collect about you, including personal information, to:

1. Improve our services. We will perform research and analysis about your use of, or interest in, our services, or content, or services or content offered by others. We do this to help improve our services.

2. Communicate with you. Communications are only service related. We may send you service and administrative emails to ensure the website is working properly. You may opt out of these at any time.

3. Respondtoyourrequests.Wemayalsouseyourinformationtorespond to your questions or comments.

4. Inform you about changes in our services, our service offering and other important service related notices, such as changes to the Policy or about security or fraud notices.

5. Protect our rights and interests as well as the rights and interests of our users and any other person, as well as to enforce this Policy.

6. Comply with applicable legal or regulatory obligations, including informal requests from law enforcement or other governmental authorities.

7. Manage our business or perform functions as otherwise described to you at the time of collection.

SHARING AND DISCLOSURE

We do not share your personal data with others except as indicated within this Policy or when we inform you and give you an opportunity to opt out of having your personal information shared.

RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA

For your personal data that we have collected you have the following rights:

1. Delete Data: You can ask us to erase or delete your personal data.

2. Change or Correct Data: You can edit your personal data. You can also in certain cases ask us to change, update or fix your data, particularly if it’s inaccurate.

3. Object to, or Limit or Restrict, Use of Data: You can ask us to stop using your personal data.

4. Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.

LAWFUL BASES FOR PROCESSING

We will only collect and process your personal data where and when we

have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you) and legitimate interests.

If we rely on your consent to process personal data, at any time you have the right to withdraw or decline your consent and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and process your personal data, please contact the controller. You have also the right to lodge a complaint with the supervisory authority.

CHANGES TO THE POLICY

We may change this Policy from time to time, and if we do we’ll post any changes, including any material changes, on this page, so we encourage you to check back periodically. If you continue to use the website after those changes are in effect, you agree to the revised Policy.

Cookie Statement

The website https://travelworkspr.com(hereinafter referred to as “website”) uses cookies. This policy demonstrates how cookies and similar technologies are used to recognize website visitors. It explains what these technologies are and why we use them, as well as your rights to control their process.

DEFINITION

Cookies are small text files that are placed on your computer’s hard drive to identify your computer to our servers. If your browser is configured to accept cookies, we will use cookies to recognize your computer when you visit the Website so that we can provide you with a more personalized and streamlined experience and improve the quality of the Website. If you wish, you can configure your browser to block cookies. Saved cookies can be deleted in the system settings of the browser.

COOKIES WE USE

We use first party and third party cookies for several reasons. Certain cookies are required for operational reasons of our website and we refer to these as “necessary” cookies. Other cookies enable us to track user’s interests in order to enhance the experience on our website. Also third parties serve cookies through our website for analytics, advertising and other purposes.

1. Necessary Cookies: must be present for the website to provide the basic functions of the website. They are essential to be able to access features of the website.

2. Functional Cookies: allow the website to remember the user’s site preferences and choices

3. Web beacons: also known as a web bug, pixel tag or clear GIF, a web beacon is a clear graphic image (typically one pixel in size) that is delivered through a web browser or HTML e-mail. The web beacon operates as a tag that records an end user’s visit to a particular web page or viewing of a particular e-mail.

4. Statistic Cookies: also known as “performance cookies,” these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third- party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.

5. Analytics: we use Google Analytics, a web analysis service provided by Google Inc. (“Google”), Google uses cookies. The information generated by the cookie about the use of the online offer by the users are usually transmitted to a Google server and stored there. Google provides a guarantee to comply with European privacy legislation: https://cloud.google.com/terms/eu-model-contract-clause

Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offering and to provide us with further services related to the use of this online offer and the internet usage. In this case, pseudonymous user profiles of the processed data can be created.

We only use Google Analytics with activated IP anonymization. This means that the IP address of the users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address will be sent to a Google server in the US and shortened there.

The IP address submitted by the user’s browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection of data generated by the cookie and related to their use of the online offer as well as the processing of this data by Google by downloading and installing a browser plug-in available under the following link: http://tools.google .com / dlpage / gaoptout? hl = en .

For more information about Google uses data, settings and opposition opportunities can be found on the websites of Google:https://www.google.com/intl/de/policies / privacy / partners ( “How Google uses data when you use websites or apps our partners “),http://www.google.com/policies/ technologies / ads(”Use ofdata for promotional purposes “), http://www.google.com/settings/ads (”Managing information that Google uses, to show you advertising “).

6. Third Party Cookies: Third-party cookies are tracking codes that are placed on your computer after being generated by another website other than our own.

The cookies the website uses are the following:

Cookie	Category	Purpose	Time
_ga	Analytics	Calculates visitor, campaign data and session and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.	2 years
_gid	Analytics	Stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.	1day
_gat_gtag_UA_183111118_1	Analytics	Distinguish users	1 minute

How to change cookies preferences

Every web browser describes how to modify your cookies preferences. Some links are the following:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=el

Internet Explorer: http://windows.microsoft.com/el-gr/windows7/block- enable-or-allow-cookies

Mozilla firefox: https://support.mozilla.org/el/kb/enable-and-disable- cookies-website-preferences

Safari: http://support.apple.com/kb/ph5042

Cookie Statement Update

We may update this Cookie Statement from time to time in order to reflect the use of additional cookies or new technologies. Please therefore re- visit this Cookie Statement regularly to stay informed.

Controller and contact details

The controller within the meaning of the General Data Protection Regulation (GDPR) is the

TRAVELWORKS SA

5 Amfitheas Avenue, Athens, 17122, Greece
(+30) 210 922 2525

If you require any more information or have any questions about our site’s cookies policy, please feel free to contact us by email at info@travelworks.gr